Introducing ShipFlex: For Intelligent, Flexible, and Fast Deliveries

Businesses eager to scale their operations beyond their immediate locality must reach customers that shop from the comfort of their homes. Apart from competitive prices and wide product selection, consumers also have steep expectations around the post purchase experience. Given that a majority of businesses do not own their own captive fleet, this is why it is crucial to find the right third-party delivery provider who can deliver at desirable service levels, provide top notch post-purchase experiences, and can keep fleet overheads in check.

The Capacity Conundrum

With so many carriers to choose from, it can be a nightmare to manually find the right one. Moreover, carriers use different approaches for pricing, such as weight, distance, or zones, making it challenging to accurately gauge how it affects your bottom line. Not to mention being overwhelmed by multiple peak season surges in a year. Some other key challenges include:

• Difficulty integrating with multiple carriers
  Manually selecting, onboarding and working with third-party delivery providers, when aggregated over time, may not align with the larger business goals around cost optimization and maintaining high service levels. It also places a cap on scaling efficiently as these processes can increase order-to-delivery timelines when a business tries to grow.
• Limited visibility and complications with outsourced fleet management
  Shippers must track the progress of their fulfillment through captive, contracted, and outsourced fleets. However, while outsourcing these deliveries, shippers may not have visibility into third-party deliveries beyond knowing that the package has been delivered. There is also the complexity that comes with managing exceptions with third party which further risks customer experience, and long-term business growth.
• Less than optimal post-purchase experience for customers
  In today’s day and age, providing turn-by-turn updates to customers is a must. However, conveniently providing this visibility is a challenge for businesses that rely on outsourced fleets. Carriers often have a separate tracking page for customers to track their orders, often with minimal details, vague estimated times of arrivals, and no channels communication, making it a frustrating experience for customers.
• Lack of flexibility delivery options for customers
  These days, customers prefer a wide range of delivery options at different price points, depending on their preferences and their priority for particular orders. Having a single delivery option is less than convenient for consumers that are spoilt for choice throughout the purchase and post-purchase experience.

With these challenges, shippers are having a tough time with effectively managing and scaling third-party deliveries, and in turn, are losing business.

Simplify end-to-end third-party deliveries for success

Despite the many challenges, adopting technology is the optimal way to get around these challenges. To that end, ShipFlex is an end-to-end delivery orchestration platform that allows businesses to scale fulfillment capabilities without capital-intensive investments through a diverse third-party delivery network, including captive, contracted, or outsourced fleets.

Looking to enable intelligent, flexible and fast deliveries? Schedule a ShipFlex demo today!

The platform brings predictability and transparency to planned and on-demand last-mile delivery by automating your entire carrier workflows for the optimal price, SLA adherence, and by enabling real-time, end-to-end visibility. With ShipFlex, you can:

Grow your addressable market
Locus ShipFlex allows you to scale without incurring heavy capex investments in fleet building or tedious contracting with outsourced providers. The platform gives access to a large third-party delivery network, making it easy to expand business reach and grow.

Automate everything from carrier selection to Exception Management
Locus ShipFlex automates your third-party delivery process, saving you time and effort on manually choosing an optimum carrier, tracking the shipment, and managing delivery schedules.

Offer convenience par excellence with hyper-local delivery options
Provide your customers with convenience with on-demand, hyper-local deliveries. Offer same-day or next-day delivery can be offered to your customers in their locality.

Extend your brand experience even with third-party carriers
ShipFlex helps maintain a consistent tracking and delivery experience by allowing you to extend your branded experience, even while delivering with third-party carriers.

Scale Last-Mile Excellence with a lean logistics team
ShipFlex has pre-onboarded carriers you can choose from, saving you the hassle of managing multiple carrier contracts. Effortlessly scale your logistics operations without administrative overheads

Enhance post purchase experiences with visibility at every step
With Locus ShipFlex, provide your dispatch managers and customers with end-to-end visibility, even when you use outsourced fleets. This helps in swiftly handling exceptions, and keeping your customers in the loop for a consistently top-notch post-purchase experience.

Maximize customer delight with greater customizability
Ensure a delightful post-purchase experience by offering customers industry-leading flexibility in delivery speeds and prices through the ShipFlex third-party delivery network.

Deploy with simple integration and access a large carrier network
The platform is easy to integrate with a large third-party delivery network, making it simple for you to manage all shipments in one place.

If you’re looking to scale your fulfillment with For Intelligent, Flexible, and Fast Deliveries, schedule a demo for Locus ShipFlex today!