Locus for Retail
Locus for Retail Dispatch Planning
Aug 22, 2024
5 mins read

Key Takeaways
- Modern retail dispatch planning requires moving beyond traditional spreadsheets and TMS systems through a three-stage transformation: digitalizing, automating, and optimizing operations.
- Efficient hub operations are crucial for reducing vehicle wait times at warehouses, with automated sorting and load balancing capabilities significantly improving order processing speed.
- Capacity management challenges from fluctuating order volumes can be addressed through unified dashboards that integrate driver availability, schedules, and fleet utilization data.
- Locus’s dispatch planning solution optimizes routes using 180+ business constraints while providing real-time visibility, helping retailers achieve 99.5% SLA adherence and reduce CO2 emissions.
When it comes to margins and revenues, your retail enterprise might feel the urge to play it safe. But there’s one comfort zone modern businesses must avoid: the fear of adopting technology. As delivery and fulfillment complexities grow daily, relying on old spreadsheets or a traditional Transportation Management System (TMS) can stifle your business’s growth. The path forward involves three stages—digitalizing, automating, and optimizing. If there’s one specific function in logistics that demands this transformation, it’s dispatch planning.
What is Dispatch Planning?
Dispatch planning is all about the process of coordinating, organizing, and managing the orders and resources involved in the logistics of orders. This involves several key tasks, such as processing orders, accurately mapping delivery addresses, assigning orders to specific delivery routes, and selecting the most efficient routes for on-demand or scheduled deliveries.
The primary goal of dispatch planning is to enhance operational efficiency, lower delivery costs, and ensure timely deliveries. By effectively managing resources like vehicles, drivers, and routes, dispatch planning helps businesses meet customer expectations while reducing delivery delays and operational challenges. In short, it ensures that goods are delivered accurately and on time, while also optimizing the use of resources and controlling costs.
Read Also: The Retail Playbook For Thriving in an Omnichannel World
What Does Locus Offer in Dispatch Planning?
Locus offers a comprehensive dispatch planning solution designed to enhance efficiency across all stages of the fulfillment process. By reducing human dependencies in key areas like parcel sorting, route planning, and fleet capacity management, Locus removes major roadblocks that often hinder delivery profitability.
But it’s not just about cutting costs—Locus’ dispatch planning software also empowers drivers to maximize deliveries within a single shift by minimizing errors in order processing, optimizing routes, and ensuring adequate capacity to meet fluctuating customer demands.
Locus’ dispatch planning solution focuses on digitalizing, automating, and optimizing three critical processes:
- Hub Operations
- Capacity Management
- Route Planning
Hub Operations

Hub operations are a critical part of dispatch planning, covering essential tasks like scanning, sorting, load formation, and picking. One of the biggest challenges retail enterprises face is the excessive time vehicles spend at warehouses due to inefficient order processing. Locus tackles this with its auto-sorting module, which sorts orders based on factors like delivery speed, service zones, and order priority. The platform also ensures optimal dispatch operations by assigning orders to suitable pallets or trucks and using automated load balancing for efficient loading. With robust inbound and outbound scanning, Locus reduces delays and maximizes volume utilization, all while providing real-time visibility into hub operations.
Read Also: Time under the roof: The bane of CEP business growth and what can be done about it
Capacity Management

Managing delivery capacity is a major challenge, especially when order volumes fluctuate, and costs soar. Locus’ dispatch planning solution addresses this by offering a unified dashboard where you can define operating hours, breaks, and driver shifts, all while tracking availability across teams and geographies. The platform’s automated scheduling feature integrates driver and vehicle availability data into the routing engine, generating optimized delivery plans with minimal human intervention. This ensures that your fleet is always operating at maximum capacity, reducing costs and improving overall efficiency.
Route Planning

Inefficient routes lead to higher delivery costs and impact both profitability and customer experience. Locus’ route planning software helps your retail enterprise create cost-efficient dispatch plans by dynamically configuring more than 180 business and routing constraints for every route. The platform’s zone-based routing feature eliminates redundancies, ensures optimal fleet utilization, and prevents empty miles. Whether dealing with on-demand orders or complex, time-critical routes, Locus seamlessly plans diverse routing types from first mile to last mile, enabling your retail enterprise to meet tight SLAs with ease.
Read Also: The definitive guide to logistics route optimization
What’s Special About Locus?
Locus has made a significant impact in the logistics industry by optimizing more than 1.2 billion deliveries in more than 30 countries. The platform has helped businesses reduce operational costs, improve delivery efficiency, and achieve a 99.5% Service Level Agreement (SLA) adherence. Beyond operational success, Locus is a leader in sustainability, having saved over $288 million in transit costs and offset 12 million tonnes of CO2 emissions through optimized routing and resource utilization. Locus provides businesses with the tools they need to minimize their environmental impact and move towards greener logistics.
Ready to see how Locus can automate, digitalize, and optimize your logistics?
Schedule a demo with us today!
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